Position:
IT Engagement Manager- CRM and Project Management at PHH Corporation
Location:
Jacksonville, Florida Area
Work:
PHH Corporation
- Jacksonville, Florida Area since Dec 2010
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IT Engagement Manager- CRM and Project Management
CIT Group - Shared Services Organization
- Jacksonville, Florida Area Oct 2007 - Dec 2010
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Application Support Manager- STS
StuntRagz LLC
- World wide Feb 2002 - Dec 2009
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Owner Operator
CIT Group - Shared Services Organization
Feb 2006 - Oct 2007
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Inside Sales/Business Development
CIT Group - Shared Services Organization
Mar 2005 - Feb 2006
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Originations
CIT Group - Shared Services Organization
Oct 2001 - Mar 2005
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Premier Client Services Accounts Manager
CIT Group - Shared Services Organization
Feb 2001 - Oct 2001
-
Collections Stages 1, 2, 3
Education:
Northhighland 2012 - 2012
PMP Certification in process., Project Management
Six Sigma 2012 - 2012
Green Belt, Business Management Strategy
University of Phoenix 2003 - 2010
Florida Community College at Jacksonville 1996 - 2000
Skills:
Relationship Management, IT Project & Program Management, IT Project Lifecycle, Maintaining Strong Client Relationships, Business Process Improvement, Business, Information Technology, SDLC, Analysis, Call Center, Process Improvement, Salesforce.com, Program Management, Business Analysis, Troubleshooting, Cross-functional Team Leadership, Visio, Business Process, Vendor Management, Negotiation, Call Centers, Leadership, Business Development, Project Management, Team Building, Six Sigma