Location:
Miami/Fort Lauderdale Area
Industry:
Information Technology and Services
Work:
FIU
- Miami/Fort Lauderdale Area since Nov 2008
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Help Desk Analyst
Florida International University
2009 - 2010
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Student Assistant - Mark B. Rosenberg Presidential Library
Florida International University
Jan 2007 - Dec 2010
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Student Assistant - Reagan Presidential House Library
Florida International University
Feb 2007 - Nov 2008
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Student Assistant - University Technology Services
Florida International University
Mar 2005 - Nov 2008
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Student Assistant - Green Library Reference Department
Education:
University of South Florida 2011 - 2013
MLIS Library and Information Science, Information Science, Library Science, Knowledge Management
Florida International University 2004 - 2009
Bachelor's, English
Florida International University 2004 - 2007
Associate of Arts, English Language and Literature, General
Skills:
Customer Service, Knowledge Management, Innovation, Microsoft Office, Windows XP Professional, Mac OS X, Cobalt, ITIL, Windows 7, Writing, Public Speaking, Classroom Instruction, Organizational Effectiveness, Project Coordination, HTML, Ebooks, Education, AACR2, Dewey Decimal System, Library of Congress Classification, Library Reference, MARC 21, OS X, XP, Social Networking, SharePoint, Troubleshooting, Technical Support, Library Science, Research, Technical Writing