Position:
Sr. Admissions Advisor at KCTCS, Contact Center Supervisor at Somerset Community College
Work:
KCTCS
- Somerset, Kentucky since Apr 2010
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Sr. Admissions Advisor
Somerset Community College
since Sep 2009
-
Contact Center Supervisor
Presidium, Inc aka Blackboard Student Services
Jul 2004 - Sep 2008
-
Quality Assurance Manager
Education:
Western Kentucky University 2012 - 2015
Somerset Community College 2007 - 2011
Associates in Arts, English
Skills:
Call Center, Coaching, Customer Service, Performance Management, Feedback, Office Management, Admissions, Financial Aid
Honor & Awards:
KCTCS Award of Excellence 2011