Position:
Central Help Desk Technician at Ellucian
Industry:
Information Technology and Services
Work:
Ellucian
- Orlando, Florida Area since Jul 2011
-
Central Help Desk Technician
Teleperformance
- Orlando, Florida Area Jan 2011 - Aug 2011
-
Customer Service/Tier 1 Tech Support Representative
Florida Technical College
Sep 2010 - Jan 2011
-
PC/Network Technician
Education:
Florida Technical College 2010 - 2011
Associate of Science, Network Administration
Skills:
Network Administration, Servers, Routers, Windows 7, Wireless Networking, Help Desk Support, VMware, System Administration, Active Directory, Cisco Technologies, Firewalls, IIS, Operating Systems, Windows Server, Computer Hardware, Microsoft Exchange, Switches, Printers, Laptops, Visio, Antivirus, Technical Support, Hardware, Software Documentation, Software Installation, VPN, XP, Call Center, DHCP, Troubleshooting, Blackberry Enterprise Server, DNS, Disaster Recovery, TCP/IP, Group Policy, Windows, Network Security