Position:
Service Desk Management Consultant at MetLife
Location:
Clarks Summit, Pennsylvania
Industry:
Information Technology and Services
Work:
MetLife
since Oct 2011
-
Service Desk Management Consultant
Metropolitan Life Insurance Company
Jul 1999 - Jan 2010
-
Technical Support Analyst
Education:
Penn State University 1995 - 1999
Bachelor of Arts, Journalism
Skills:
Lotus Notes, Software Documentation, Microsoft Office, Process Improvement, Remedy Ticketing System, VPN, Communication Skills, Eye for Details, Outlook