Skills:
Call Center, ACD, Avaya PBX, Modular Messaging, IT Management, Avaya, Vendor Management, Telecommunications, Contact Centers, CTI, VoIP, Workforce Management, IVR, Integration, Managed Services, Troubleshooting, Technical Support, Networking, Telephony, Management, Customer Experience, Switches, Data Center, Cisco Technologies, Unified Communications, Help Desk Support, SIP, Visio, Call Centers, Leadership, Enterprise Software, Disaster Recovery