Position:
Technical Analyst at Fruition Partners
Industry:
Information Technology and Services
Work:
Fruition Partners
- Houston, Texas Area since 2011
-
Technical Analyst
Key Energy Services
- Houston, Texas Area 2005 - 2011
-
Systems Analyst
Argix Logistics
- Jamesburg, New Jersey Nov 1998 - Aug 2005
-
IT Computer Operator
Education:
Rutgers, The State University of New Jersey-New Brunswick 2003 - 2005
BA, IT and Informatics
DeVry University 2000 - 2002
Associates Degree, CIS
Skills:
ITIL, Application Development, IT Service Management, JavaScript, HTML, Customer Service, Team Leadership, Service Delivery, Service-Now, Software Development, Production Support, Operational Support, Technical Support, IT Management, Active Directory, SDLC, Incident Management, PMP, SharePoint, Troubleshooting, Disaster Recovery, Requirements Analysis, Software Documentation, Business Analysis, Process Improvement, Windows 7
Certifications:
ITIL v3 Foundation Certified
Support Center Team Lead
Support Center Analyst