Position:
Vice President of Outsourcing Strategy and Operations at Comcast, Division Vice President of Customer Service Operations at Comcast
Work:
Comcast
- Englewood CO since Apr 2012
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Vice President of Outsourcing Strategy and Operations
Comcast
- Englewood CO since Feb 2011
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Division Vice President of Customer Service Operations
Comcast
Jun 2008 - Feb 2011
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Division Vice President of Customer Care – West Division
Comcast
Jan 2004 - Jun 2008
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Division Senior Director of Customer Care – West Division
AT&T Broadband
Jun 2001 - Dec 2002
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Manager of IP Network Operations – National Network Ops Center
AT&T Broadband
Nov 2000 - Jun 2001
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Corporate Manager of High Speed Data Performance
AT&T Broadband
Dec 1999 - Nov 2000
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Manager of Telephony/Workforce Mgmt – AT&T Broadband Colorado Region
AT&T Broadband
Aug 1998 - Dec 1999
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LMC Manager – AT&T Broadband Colorado Region
TCI/AT&T Broadband
Dec 1994 - Aug 1998
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Other positions: Field Supervisor, System Tech, Service Tech, Installer
Education:
Fort Lewis College / University of Phoenix 1991 - 1997
BS Business Administration, Business
Honor & Awards:
Comcast National Circle of Success Winner - 2009
Comcast Executive Leadership Forum (ELF) Graduate – 2008
Comcast Presidents’ Service Award – 2006
Comcast Circle of Success Nominee and Finalist 2010
Mentor for WICT (Women in Cable & Telecommunications)