CHRIS D HART
Electrician at Shropshire Dr, San Antonio, TX
License number
Texas 301017
Expiration Date
Jan 15, 2016
Category
Apprentice Electrician
Address
Address
130 Shropshire Dr, San Antonio, TX 78217
Phone
(210) 826-0020
Professional information
Regional Credit Sales Manager At Ge
Position:
Regional Credit Sales Manager at GE
Location:
San Antonio, Texas Area
Industry:
Financial Services
Work:
GE
since May 2005
-
Regional Credit Sales Manager
Japan External Trade Organization
Aug 2000 - May 2005
-
Assistant Director of Research
JET Program (Japan Exchange Teaching Program)
- Hamamatsu, Shizuoka, Japan Jun 1997 - Jun 2000
-
Assistant Language Teacher
Education:
The University of Texas at Austin 1991 - 1995
BFA
BFA
Skills:
Leadership, Management, Business Development, Sales Operations, New Business Development, Customer Service, Sales Management, Strategic Planning, Cross-functional Team Leadership, Marketing
Awards:
2012 GE Growth Trait Award: Imagination and Courage
Steve Hacala, SAM'S CLUB Portfolio
2012 "3rd Quarter Pacesetter" Award
Eric Fatkin, Sales Leader, SAM's CLUB Portfolio
Achieved 116% to goal on applications. Participated in a Keep It On The Card Immersion pilot. Delivered the first ever webinar trainings to two Regions, totaling 115 Clubs trained. Assisted with Pearland, TX grand opening, which yielded 684 applications over a 4½ day timeframe. Helped to successfully onboard two new team members during September.
"Customer Impact Award"
Margaret Keane, CEO and President, GE Capital
Nominated by a colleague during the "Celebrate You Week" for providing excellent customer service.
2011 "External Focus Award"
Margaret Keane, CEO and President, GE Capital
This team led a project with the objective of improving the quality, consistency and effectiveness of the credit training based on learning's from the Member Rewards Pilot Training and combine the Sam’s Club BASE selling techniques with current benefits approach. The target external audience was the Sam’s Club Management team (Market and Club level), as well as hourly associates that would be considered as in-Club Credit experts (Credit Champions, Membership Desk, COS, Cashier, Tire, Electronics, Jewelry, Optical, Photo, Gas Station). The initial pilot on June resulted in a significant increase in applications, and the training program was then expanded to the Great Plains Region – an additional 70 Clubs across four Markets. This regional rollout (32% increase in applications) helped establish the need of a national roll out of the standardized Credit training program. With the new all-inclusive train-the-trainer approach and standardized training material, the Field Sales team was able to convey a consist message and training experience that could be taken back to Club level and implemented with ease company-wide. Overall, we have seen an 8% lift in submitted applications in trained Markets over company average, which has seen a 16% decrease. This equates to an annualized benefit of 221K new accounts and $332.1MM in incremental credit sales. The business will now be able to specifically measure the performance of training and allow the Sales organization to target specific Club level growth opportunities, by understanding the sustainability equation for training.
2011 "3rd Quarter Pacesetter Award"
Eric Fatkin, Sales Leader, SAM's Club Portfolio
Finished the quarter 108% to application goal and 101% in sales. Conducted 7 off-site Market level trainings reaching 174 managers and associates. Also won the Golden Cart Award or my efforts in onboarding new team members as well as assisting with Dallas Relo and managing the Austin, Texas (Club 8259) Grand Opening.
2009 "2nd Quarter Pacesetter Award"
Eric Fatkin, Sales Leader, SAM's CLUB portfolio
Implemented several credit "challenges" for Region B that increased application volume by a combined 60 percent for the region. Took leadership role on creating the challenge, reporting results, and driving excitement within the clubs and management.
2008 "Q2 Pacsetter Award"
Eric Fatkin, Sales Leader, SAM's CLUB Portfolio
Steve Hacala, SAM'S CLUB Portfolio
2012 "3rd Quarter Pacesetter" Award
Eric Fatkin, Sales Leader, SAM's CLUB Portfolio
Achieved 116% to goal on applications. Participated in a Keep It On The Card Immersion pilot. Delivered the first ever webinar trainings to two Regions, totaling 115 Clubs trained. Assisted with Pearland, TX grand opening, which yielded 684 applications over a 4½ day timeframe. Helped to successfully onboard two new team members during September.
"Customer Impact Award"
Margaret Keane, CEO and President, GE Capital
Nominated by a colleague during the "Celebrate You Week" for providing excellent customer service.
2011 "External Focus Award"
Margaret Keane, CEO and President, GE Capital
This team led a project with the objective of improving the quality, consistency and effectiveness of the credit training based on learning's from the Member Rewards Pilot Training and combine the Sam’s Club BASE selling techniques with current benefits approach. The target external audience was the Sam’s Club Management team (Market and Club level), as well as hourly associates that would be considered as in-Club Credit experts (Credit Champions, Membership Desk, COS, Cashier, Tire, Electronics, Jewelry, Optical, Photo, Gas Station). The initial pilot on June resulted in a significant increase in applications, and the training program was then expanded to the Great Plains Region – an additional 70 Clubs across four Markets. This regional rollout (32% increase in applications) helped establish the need of a national roll out of the standardized Credit training program. With the new all-inclusive train-the-trainer approach and standardized training material, the Field Sales team was able to convey a consist message and training experience that could be taken back to Club level and implemented with ease company-wide. Overall, we have seen an 8% lift in submitted applications in trained Markets over company average, which has seen a 16% decrease. This equates to an annualized benefit of 221K new accounts and $332.1MM in incremental credit sales. The business will now be able to specifically measure the performance of training and allow the Sales organization to target specific Club level growth opportunities, by understanding the sustainability equation for training.
2011 "3rd Quarter Pacesetter Award"
Eric Fatkin, Sales Leader, SAM's Club Portfolio
Finished the quarter 108% to application goal and 101% in sales. Conducted 7 off-site Market level trainings reaching 174 managers and associates. Also won the Golden Cart Award or my efforts in onboarding new team members as well as assisting with Dallas Relo and managing the Austin, Texas (Club 8259) Grand Opening.
2009 "2nd Quarter Pacesetter Award"
Eric Fatkin, Sales Leader, SAM's CLUB portfolio
Implemented several credit "challenges" for Region B that increased application volume by a combined 60 percent for the region. Took leadership role on creating the challenge, reporting results, and driving excitement within the clubs and management.
2008 "Q2 Pacsetter Award"
Eric Fatkin, Sales Leader, SAM's CLUB Portfolio