Position:
Director of Operations, Telephone Service Center at American Express
Work:
American Express
since Jul 2007
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Director of Operations, Telephone Service Center
American Express
Dec 2006 - Jul 2007
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Finance Manager
American Express
Feb 2005 - Dec 2006
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Operations Manager
American Express
Nov 2003 - Feb 2005
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Business Analyst
American Express
Apr 2002 - Nov 2003
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Financial Analyst
Arthur Andersen
Sep 2001 - Apr 2002
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Consultant
Education:
Thunderbird School of Global Management 2008 - 2009
Executive MBA, Global Management
Arizona State University 1997 - 2001
BS, Finance
Skills:
Call volume analysis, operational finance, people leadership, strategic planning