Work:
Coca-Cola Refreshments
- Tampa/St. Petersburg, Florida Area Oct 2003 - May 2013
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Sales Operations Manager
Wausau Benefits, Inc.
- Tampa/St. Petersburg, Florida Area May 1999 - Aug 2003
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Unit Supervisor
Education:
Florida Community College at Jacksonville 1993 - 1997
AA, Business Management
Skills:
Employee Benefits, Call Centers, Key Account Development, Customer Service, Change Management, Operations Management, Performance Management, Leadership, Team Building, Contact Centers, Benefits Administration, Employee Relations, Employee Engagement
Certifications:
CIAC-Certified Operations Manager, CIAC