Position:
Operations Service Manager at Level 3 Communications
Work:
Level 3 Communications
since Jan 2004
-
Operations Service Manager
Heartland Payment Systems
Jan 2002 - Jan 2004
-
Internal Service Representative/Technical Support
Broadwing Communications
Jan 1997 - Jan 2002
-
Account Manager/Implementation Manager,
Oi Productions
Jan 1995 - Jan 2000
-
Owner,Operations Manager
Skills:
Telecommunications, Call Center, Troubleshooting, Customer Relations, Managed Services, Process Improvement, MPLS, Colocation, Network Operations, Account Management, Fiber Optics, Private Line, Team Building, Computer Network Operations, Co-location, T1, Call Centers, Ethernet, Telephony, Wireless, Cisco Technologies, Customer Satisfaction, Customer Service, Data Center, VoIP, Cloud Computing, Vendor Management, DWDM, Network Design, Networking, IP, CRM, WAN, Leadership, Management