Work:
T.G.I.Fridays - Aurora, CO
Server
Winter Park - Winter Park, CO
FOH Supervisor, Server, Bartender, Cash Foreman
Adecco - Denver, CO
Web Site Customer Support
Primesource Staffing - Denver, CO
Telecom Expense Management
eCreek Solutions Group - Denver, CO
Information Technology/Call Center Administration
Education:
Pickens Technical College - Aurora, CO
Network + in Computers
Pickens Technical College - Aurora, CO
Computer Service Technology in Computers
Skills:
Highly personable and experienced customer service professional with over ten years of experience in fast food management, retail sales, hotel guest relations and call-center administration within research, sales, food and beverage, telecommunications and tech support industries. Years of customer service qualifications to provide excellent service to the customer, extending to company products and services. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Diligent management and team leading skills to provide expertise in resolving problematic, escalated customer service issues with emphasis on team driven efforts to provide synergy and consistency within the workplace. Proficient with general computing skill sets extending to quickly and effectively learning proprietary hardware and software application to areas applicable.