Position:
Sr. Project Manager at The Nielsen Company
Location:
Tampa/St. Petersburg, Florida Area
Work:
The Nielsen Company
since May 2008
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Sr. Project Manager
Portable on Demand Storage
Sep 2006 - May 2008
-
Project Manager
Stream International
Nov 2003 - Sep 2006
-
Senior Team Manager / Team Manager
Central Freight Lines
Feb 2002 - Oct 2003
-
Night Foreman
Education:
Southern Illinois University, Edwardsville 2001 - 2003
Mascoutah High School 1998 - 2001
Skills:
Call Center, Customer Satisfaction, Workforce Management, Operations Management, Process Improvement, Outsourcing, Vendor Management, BPO, Quality Assurance, Customer Experience, Account Management, Team Building, Business Process Improvement, Team Leadership, Performance Management, Call Centers