Position:
Vice President, Client Relations - Northeast Region at ADP TotalSource
Work:
ADP TotalSource
- Salem, NH since Mar 2012
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Vice President, Client Relations - Northeast Region
Fidelity Investments
2008 - Mar 2012
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Director Supplier Management
Fidelity Investments
2007 - 2008
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Risk Management Director
Fidelity Invesments
2006 - 2007
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Senior Risk Manager
Fidelity Investments
2004 - 2006
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Senior Team Manager
Fidelity Investments
2000 - 2004
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Team Manager
Fidelity Investments
1999 - 2000
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Senior Customer Service Representative
Fidelity Investments
1998 - 1999
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Customer Service Associate
Education:
University of New Hampshire 1997 - 1998
Master of Elementary Education, Elementary Education
University of New Hampshire 1993 - 1997
Bachelor of Science, Child and Family Studies
Awards:
STAR Award
PWI Risk and Compliance (Fidelity Investments)
Recognized for partnership with Vice President of Risk Management for developing policies and tools to improve Vendor Contract Governance and Compliance within Personal and Workplace Investing at Fidelity Investments.
World Class Award
Fidelity Supply Management Executive Team
Recognized for achievements in planning, building and conducting risk management programs within Corporate Procurement
Outstanding Service Award
FIdelity Employer Services Company Executive Team
Two time recipient for guidance and leaderships of reserve Investment Educational Consultants and implementation of Client Specific Enhanced Service Delivery Model
Outstanding Service Award
FIdelity Employer Services Company Executive Team
Recognized for execution in delivery of world-class service and call monitoring program within call center