CAROL M MORALES
Nursing at Palencia Pl, Lakeland, FL

License number

Florida 9332458

Issued Date

Oct 11, 2011

Effective Date

Mar 16, 2015

Expiration Date

Apr 30, 2019

Professional information

Sr Technical Writer At Elsevier/Gold Standard

Position:

Technical Writer at Elsevier / Gold Standard

Location:

Tampa, Florida

Industry:

Information Technology and Services

Work:

Elsevier / Gold Standard - Tampa/St. Petersburg, Florida Area since Dec 2009 - Technical Writer Atayo Group - Tampa/St. Petersburg, Florida Area Oct 2008 - Jun 2009 - Consultant, Technical Writer Verizon Data Services - Tampa/St. Petersburg, Florida Area May 2003 - Jun 2008 - Consultant, Technical Writer; Trainer; Customer Support Verizon - Tampa, FL Aug 2000 - Jun 2002 - Consultant, Documentation Specialist; Business Customer Support GTE (now Verizon) - Tampa/St. Petersburg, Florida Area Apr 1996 - Mar 2000 - UAT Tester; Fastpath Test Coordinator; Incident Management Coordinator GTE Data Services (Now Verizon) - Tampa/St. Petersburg, Florida Area May 1993 - Apr 1996 - Training Development and Delivery, Systems/UAT Tester (International Projects) GTE (now Verizon) - Bloomington, Illinois; and Fort Wayne, IN Jan 1988 - Apr 1993 - IXC Access Customer Service Representative

Education:

DeVry University-Florida
Illinois State University
Indiana Institute of Technology

Awards:

Employee of the Quarter 1Q 2012
Elsevier/Gold Standard
Alchemy (Gold Standard Drug Database) V3.0 Implementation
Gold Standard
Successful implementation of Alchemy integrated drug information database application Release V3.0
Team Excellence Award
Verizon Data Services
Successful implementation of the iVAPP Provisioning and Activation application as part of the 2003 Verizon FIOS rollout.
Individual awards and honors
GTE (now Verizon)
1993-2000, achieved numerous individual and team awards from GTE Data Services and GTE Network Services (now Verizon)