Work:
GrubHub.com
Customer Service Manager
j2 Global Communications, Inc - Los Angeles, CA
Call Centre Manager, Europe (based in Dublin, Ireland)
j2 Global Communications, Inc - Los Angeles, CA
Manager, Customer Service
Education:
James Madison University - Harrisonburg, VA
B.A. in Psychology and Spanish
Universidad de Salamanca
Certificate of Completion in Intense Spanish Language Course Study
The Collegiate School - Richmond, VA
Diploma
Skills:
Customer Service Operations Leadership Team Building & Performance Improvement Analytical Thinking and Planning Training, Development, Quality Focus Organization and Prioritization Recruiting, Hiring, and Retention Outsourcing & Multi-Unit Operations Management Strong Verbal and Personal Communication skills