Position:
Director of Operations at B & A Food Sales
Location:
Miami/Fort Lauderdale Area
Work:
B & A Food Sales
- Weston, FL since Aug 2012
-
Director of Operations
Self Employeed Consultant
- Davie, FL Apr 2012 - Aug 2012
-
Manager Consultant
Waste Management, Inc.
- Coconut Creek, FL Apr 2011 - Feb 2012
-
Call Center Manager
The Schwan Food Company
Feb 2007 - Apr 2011
-
Manufacturing Manager
Bank of America
Jan 2006 - Jan 2007
-
Banking Center Manager
Iron Mountain
Feb 2005 - Jan 2006
-
Customer Service Manager
American Express
Jan 1996 - Feb 2005
-
Team Leader & Project Team Leader, Customer Service
Colortyme TV Rentals
Oct 1994 - Feb 1996
-
Store Manager
Various Corporate Chains
Jul 1985 - Sep 1994
-
Kitchen Manager / Chef
Skills:
PSS Training - Professional Selling Skills, Bank Training - FCBA/Fair Lending Act/Bank Secrecy Act, Record Retention Training - HIPAA/FACTA/Retention Schedules, Selling Skills, Loans, Training, Records Management, Schedules, Call Center, Process Improvement, Pivot Tables, Recruiting, Customer Satisfaction, Customer Experience, Call Centers, Analysis, Credit Cards, CRM, Sales, Management, Leadership, Sales Management, Forecasting, Customer Service, Six Sigma, Banking, Strategy, Budgets, Business Process Improvement, Change Management, Business Analysis, Sales Operations, New Business Development, Team Leadership, P&L Management, Purchasing, Teamwork, Customer Retention, Strategic Planning, Operations Management, Cross-functional Team Leadership, Business Strategy, Team Building, Performance Management, Business Planning, Vendor Management, Pricing, Coaching
Certifications:
Six Sigma, Green Belt Certification