Location:
Greater Minneapolis-St. Paul Area
Industry:
Information Technology and Services
Skills:
ITIL v3 Foundations Certified, CCNA, Remedy Ticketing System, HPSM, Mercury ITG, Sales Logix, HP Openview, Change Management, Incident Management, Problem Management, Nimsoft, IT Service Management, Service Delivery, Service Desk, Technical Support, Cisco IOS, Desktop Computers, Customer Service, Service Catalog, Service Level Agreements, Service Level Management, Managed Services, Contact Center Management, Network Monitoring Tools, SharePoint, Visio, HP Service Desk, Broadsoft, DNS, Silverback, WebRT, Root Cause Analysis, Crystal Reports, Webi, Web Hosting, RFP, Project Management, HTML, VoIP, Outlook, Help Desk Support, Customer Self Service, Operating Budgets, Budget Monitoring, IT Management, Customer Escalation Management, Network Technology, Governance, Customer Surveys, Business Continuity Planning