BRIAN JEFFREY ALLEN
Psychologist in Swatara, PA

Help Desk Team Lead at Randstad Technologies US, Help Desk Team Lead at Farm Bureau Financial Services

Information Technology and Services

Randstad Technologies US - Mechanicsburg, PA since Sep 2011 - Help Desk Team Lead Farm Bureau Financial Services - Harrisburg, Pennsylvania Area since Jun 2009 - Help Desk Team Lead Randstad Technologies US - Mechanicsburg, PA Jun 2009 - Oct 2011 - Help Desk professional T-Mobile - Lancaster, PA Jan 2003 - Oct 2008 - ITA Specialist 3 Winding Hill Veterinary Clinic - Mechanicsburg, PA Oct 1997 - May 2005 - Veterinary Technician PA Historical and Museum Commission 2000 - 2000 - Intern

Desktop Support, Troubleshooting, Software Installation, Laptops, Call Center, Quality Assurance, Printers, Service Desk, Active Directory, Windows 7, XP, Windows, Lotus Notes, Customer Service, VMware, Blackberry, Computer Hardware, Citrix, Outlook, Problem Solving, Customer Relations, Microsoft Office, Operating Systems, Hardware, Customer Satisfaction, Excel, Remedy, Word, MS Office Suite, Blackberry Enterprise Server, Technical Support, Android, Compliance, ITIL, Batch Files

HDI Certified Support Center Analyst, HDI

Randstad Technologies, formerly Technisource
Help Desk Team Lead Support Farm Bureau Financial Services
Help Desk Professional Level T-Mobile USA, Inc - Lancaster, PA
Information Technology Administrator, Level 3 T-Mobile USA, Inc. - Camp Hill, PA
Customer Service Representative, Retail Sales Winding Hill Veterinary Clinic - Mechanicsburg, PA
Kennel Assistant and Veterinary Technician PA Historical & Museum Commission - Harrisburg, PA
Internship