Industry:
Information Technology and Services
Work:
UPMC
- Pittsburgh, Pa since Jan 2012
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PC Consultant
Aethon
- Robinson, Pa Jun 2011 - Jun 2012
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IT Helpdesk Specialist
ServiceLink
- Hopewell, Pa Oct 2010 - Jun 2011
-
IT HelpDesk Support Specialist
EXCO Resources, Inc.
- Warrendale Pa May 2010 - Aug 2010
-
IT HelpDesk Support Specialist
FedEx Ground
2009 - May 2010
-
IT HelpDesk
Pittsburgh Job Corps Center
May 2008 - Nov 2009
-
IT Support Specialist
Education:
Community College of Allegheny County 2007 - 2014
AS, Computer Science
Skills:
Computer Repair, Networking, Active Directory, XP, Windows Server, Windows 7, Troubleshooting, Citrix, SharePoint, VMware, Computer Hardware, System Administration, Windows, Microsoft Office, Outlook, VoIP, Remote User Support, Phone Support, First Call Resolution, Microsoft Excel, Remote Desktop, Desktop Administration, HP Service Center, Numara Footprints, Dragon Naturally Speaking, HP Service Manager, SCCM, Blackberry