Position:
Major Incident Manager at Hewlett-Packard
Industry:
Information Technology and Services
Work:
Hewlett-Packard
- Houston, Texas Area since Feb 2011
-
Major Incident Manager
SKYNET Communications
Nov 2008 - Feb 2011
-
General Manager
PAETEC
Jan 1999 - Aug 2008
-
Program Manager
Williams Communications
1989 - 1999
-
Project Manager
Tie Communications Inc.
1988 - 1989
-
Technical Support Manager
Pactel Meridian Systems
1985 - 1988
-
Senior Technical Support Engineer
Education:
Fairfield University 1981 - 1985
Chaminade 1977 - 1981
Skills:
Program Management, Project Management, Six Sigma, Management, Disaster Recovery, Troubleshooting, Strategic Planning, Network Administration, Budgets, Telecommunications, Procurement, Vendor Management, Human Resources, IT Management, Managed Services, Pre-sales, Data Center, IT Operations, ITIL, Call Centers, Infrastructure Management, Change Management
Interests:
organizational development, professional networking,youth baseball, ice hockey