Position:
Manager Call Center Automation at CenturyLink
Work:
CenturyLink
since May 2011
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Manager Call Center Automation
CenturyLink
Jan 2007 - May 2011
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Lead Software Developer
cj Advertising
Dec 2002 - Jan 2007
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Network / LAN Administrator
Electronic Data Systems
Sep 1999 - Dec 2002
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Voice / LAN Systems Administrator
Graphic Packaging International
May 1996 - Sep 1999
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Assistant Network Administrator
Education:
University of Louisiana at Monroe 1993 - 1999
BS, Computer Science
Skills:
SSIS, SSRS, SQL Server 2000-2008, Excel, SQL, SQL database design, Software Project Management, GTD, Compensation Systems, Call Center, Oracle SQL, ETL, Data Warehousing, Database Design, Database Management, Server Administration
Awards:
OSP (Outstanding Service Provider)
CenturyLink
49 out of over 20,000 employees at CenturyLink were chosen to receive this award in 2010.