Work:
Volunterrs of American
Shift Supervisor
Harlem United
Care Manager
Harlem United - New York, NY
Care Navigator
Harlem United
Outreach Worker
Housing Works
Internship
ASA College - New York, NY
Telermarketer
Education:
Metropolitan College of Bronx - Bronx, NY
MPA in Public Affairs
Skills:
Ability to remain client centered thorough effective communication. Capable to effectively manage and supervise team by utilizing weekly supervision. Possess ability to convey and obtain accurate information from and to clients and other providers. Skilled in promoting empowerment to clients through education of adult daily living skills. Outstanding advocacy community liaison skills for clients to protect and implement clients rights and connecting clients to services that are needed for clients continual coordination of care. Ability to work within the established supervisory and administrative channels to advocate for clients needs and express concerns about other agency policies and procedures. Excel, Microsoft, CARES, eClinicalsWorks (ECW), AWARDS, and ePACES. Other case management skills also include the ability to counsel and teach through effective communication on one on one interaction or within diverse communities.