Work:
T-Mobile USA, Inc. Call Center - Tampa, FL
Financial Services - Assistant Supervisor
Skills:
Business ethics, honesty and integrity; able to make decisions and balance working autonomously with contributing to the teams objectives. Ability to manage own performance effectively; adjust schedule in order to respond to deadlines, obstacles and opportunities. Strong influencing and interpersonal skills; operate personal computer including (Microsoft Office, NT, and Professional) and other office equipment. Customer service focused; establish effective working relationships with the public and co-workers. Ability to incorporate lessons learned to anticipate and plan for future challenges/opportunities. Bilingual; able to speak, read and write Spanish. Several customer commendations received.