Position:
Senior VP, Customer Experience at Devcon Security
Industry:
Security and Investigations
Work:
Devcon Security
- Greater Salt Lake City Area since Nov 2012
-
Senior VP, Customer Experience
Savage Security Consulting, LLC
- Greater Salt Lake City Area Oct 2011 - Oct 2012
-
Operations & Technology Consultant
Vivint
- Greater Salt Lake City Area Jan 2010 - Oct 2011
-
Director of Supply Chain Management
The Wharton School - Global Consulting Practicum
Nov 2010 - May 2011
-
MBA Candidate Consultant
EMC
- Greater Salt Lake City Area Mar 2008 - Jan 2010
-
Senior Technical Account Manager
Bay Alarm Company
- San Francisco Bay Area Feb 2007 - Feb 2008
-
Training & LMS Administrator
Firstline Security
- Greater Salt Lake City Area Aug 2003 - Nov 2006
-
VP of Operations and Technology
SafeHome Security
- Greater Salt Lake City Area Jan 2000 - Jan 2003
-
VP of Technology
Education:
University of Pennsylvania - The Wharton School 2009 - 2011
MBA, Strategic Management, Operations and Information Management (OPIM)
Brigham Young University 1994 - 2001
BS, Business Management
Skills:
Risk Management, Forecasting, Financial Modeling, Operations Management, Sales Operations, Field Operations, Business Strategy, Strategic Planning, Corporate Communications, Coaching, Growth Management, Budget Development, Technology Evaluation, Technology Integration, Organizational Excellence, Process Development, Cloud Computing, Supply Chain Management, Scenario Planning, Leadership, Start-ups, Team Building, Process Improvement, Customer Experience Management, Customer Satisfaction, Net Promoter Score