Position:
Client Services Technician II at Kronos, Client Services Technician at Kronos Incorporated
Industry:
Information Technology and Services
Work:
Kronos
since Jul 2012
-
Client Services Technician II
Kronos Incorporated
since Jul 2012
-
Client Services Technician
CenturyLink
Oct 2006 - Jul 2012
-
Tech Support IV
CenturyLink
Mar 2011 - Jun 2012
-
CenturyLink: IHD Technician IV – Tech Lead
EMBARQ
Oct 2008 - Dec 2009
-
RescueIT Technician
EMBARQ
Oct 2006 - Oct 2008
-
Technical Support Tech & Team Lead
Orlando Ale House
2003 - 2006
-
bartender
Education:
DeVry University 2006 - 2012
Bachelor's Degree, Technical Management
DeVry University-Florida 2005 - 2012
Technical Management
Skills:
Troubleshooting, Windows Server, VoIP, Computer Hardware, TCP/IP, HTML, Windows, Switches, Program Management, Active Directory, Networking, Routers, Technical Support, Visio, Linux, Microsoft Office, Telecommunications, Call Center, Cloud Computing, Training, Cisco Technologies, Customer Service, Microsoft SQL Server, Call Centers, Network Administration, WAN, Security, XP, Software Installation, System Administration, Servers, Operating Systems, Software Documentation, Hardware, Help Desk Support, System Deployment, OS X, Windows 7, Wireless Networking, SharePoint, LAN-WAN, Leadership, VMware, Network Security, Time and Attendence, Workforce Management, Time Management, Time Clocks, Payroll
Awards:
Summa Cum Laude
DeVry University
Graduated with a 4.0 GPA