Position:
Market Retention Manager at Kaiser Permanente
Work:
Kaiser Permanente
since Mar 2006
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Market Retention Manager
Anthem Blue Cross and Blue Shield of Colorado
Oct 1977 - Jul 1999
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Case Manager
Education:
American Intercontinental University 2004 - 2009
MBA, Organizational Psychology and Development
Skills:
Medicare Advantage, Customer Service, Customer Satisfaction, HIPAA, Hospitals, Managed Care, Healthcare Management, Healthcare Industry, Medicaid, Health Insurance, Data Entry, ICD-9, HMO, Utilization Management, Disease Management, Health Policy, Provider Relations, Medicare Part D
Interests:
Reading, listening to Gospel music, i.e. Mississippi Mass Choir, Tamla Mann, the Williams Brothers, Quartet singing. I also like cooking, grilling, baking.