Position:
Sr. Business Analyst at Ciber
Work:
Ciber
- Orlando, Florida Area since Oct 2012
-
Sr. Business Analyst
Olive Garden
Apr 2005 - Oct 2012
-
Sr. Business Analyst
Olive Garden
Jul 2003 - Apr 2005
-
Sr. Pricing Analyst
Darden Restaurants
Jan 1996 - Jul 2003
-
Programmer/Analyst
Red Lobster
- Orlando, Florida Area May 1993 - Nov 1995
-
Assistant Manager
Harley Hotel Corporation
Jul 1989 - Jul 1991
-
Front Office Manager
Education:
Saint Leo University 1991 - 1993
BS, Business & Hospitality Management
Seminole Community College 1985 - 1987
AS, Interior Design
Hialeah-Miami Lakes Sr. 1980 - 1982
Graduate, Journalism
Hernando High School 1979 - 1980
Graduate
Skills:
Analytical Skills, Business Analysis, Problem Solving, Process Improvement Experience, Process Excellence, Communication Skills, Leadership, Strategic Planning, Staff Development, Inventory Management, Menu Engineering, Menu Development, Nutrition, POS, Pricing Strategy, Customer Satisfaction, Training, Hospitality, Microsoft Excel, Financial Analysis, Presentation Coaching, Written & Oral Presentation Skills, Restaurants, Restaurant Management, Microsoft Word, Software Configuration Management, Configuration Management, Cross-functional Team Leadership, Team Building, Budgets, Time Management, Experienced Business Analyst, Process Improvement, Customer Service, Data Analysis, Quality Assurance, Sales, Income Statement, Business Process
Interests:
Service to philanthropic organizations, crime awareness and prevention, professional networking, gourmet cooking, history, reading novels
Honor & Awards:
Advanced Communicator Silver, Toastmasters International
Advanced Leader Silver, Toastmasters International
Certifications:
Pricing Strategies & Tactics, Kellog School of Management
Project Planning & Management, Kellog School of Management
Advanced Microsoft Office, Kellog School of Management
Dale Carnegie Speech & Human Relations, Kellog School of Management
Serv-Safe, Kellog School of Management