Position:
Territory Manager III at RJ Reynolds
Work:
RJ Reynolds
- Milton, FL since Aug 2010
-
Territory Manager III
Verizon Wireless
- Murfreesboro, TN Feb 2010 - Jun 2010
-
Customer Service Representative
Dell
- Nashville, TN Jul 2008 - Jun 2009
-
Team Lead / Sales Coach
Dell
- Nashville, TN Jun 2007 - Jul 2008
-
Sales Representative
Education:
Middle Tennessee State University 2004 - 2007
Bachelor of Science, Music and Liberal Arts
Baylor University 2003 - 2004
Bachelor of Fine Arts, Music Education
Skills:
Coaching, Sales Management, Conflict Resolution, Time Management, Team Leadership, Call Center, Territory Analysis, Territory Planning, Customer Engagement, Adaptability, Communication, Microsoft Office, Sales Operations, Call Centers
Interests:
Percussion, drumming, guitar, piano, bass, attending live concerts, film, and traveling.
Honor & Awards:
Consistent “Highly Achieves” EOY ratings year over year with R.J. Reynolds based on exceeding qualitative and quantitative performance results
Recipient of multiple “WOW” awards at R.J. Reynolds for going above and beyond basic job requirements
Recipient of four customer service awards (Verizon Wireless)
Coach of the Quarter – Gold Level (Q3 FY’ 2009, Dell)
Team of the Quarter – Gold Level (Q3 FY’ 2009, Dell)
Consistent “Exceeds Expectations” EOY ratings year over year with Dell based on exceeding qualitative and quantitative performance results
Golden Key International Honour Society (Top 15% of my MTSU Graduating Class)
The National Society of Collegiate Scholars (Member Since 2004)
MTSU Dean's List 2004, 2006, 2007
Two-Time Independent World Champion - Music City Mystique Indoor Drumline
Performed in the Macy's Day Parade (2001) and in the Sugar Bowl (2000)
MTSU Salsa Band - Tour of Mexico
Tour of America with Country Artist Lance Stinson - Bass (June 2009 - March 2010)