Position:
iOS Tier I & II Customer Service/Technical Support Representative at Apple Computers
Work:
Apple Computers
- Austin, Texas Area since Nov 2011
-
iOS Tier I & II Customer Service/Technical Support Representative
Movero Inc.
Jul 2010 - Nov 2011
-
Tier I & II Service Help Desk & Customer Service/Technical Support Representative
Apple Computers
Jul 2009 - Feb 2010
-
Tier I Customer Service/Technical Support Representative
Electronic Arts
Aug 2008 - Mar 2009
-
Tier I & II Customer Support/Technical Support Representative
Education:
Dakota County Technical College
Eastview High School
Diploma
Universal Technical Institute
AAS, Automotive
Skills:
iPhone, iPod, iTunes, RIM, Apple, Windows, Mac OS X, Cellular, MS-DOS, Bluetooth, Wireless, WiFi, Data Synchronization, Microsoft, Microsoft Office, Mobile Technology, Technology Integration, Soft Skills, Innovative Problem Solver, Mac/PC proficient, Typing, Multitasker, Entrepreneurial Skills, Innovator, Overtime, Achieving Results, Customer Experience, Leadership Experience, Service Desk, Technical Support, Great People Skills, Computer Diagnostics, Diagnostics, Self Starter, Team Motivator, Self Driven, Polite, Courteous, Energetic, Customer Focus, Reliability, Completion, Service Delivery, Blackberry