Work:
American Airlines
Mar 1981 - Aug 2011
-
Quality Assurance AA.com - Retired
American Airlines
Mar 1981 - Aug 2011
-
QA Tester AA.com
Education:
North Central Texas College 1997 - 1999
Associate, Occupational Therapy Assistant
The University of Texas at Arlington 1976 - 1978
BA, Psychology
Skills:
Sabre, Airlines, Customer Service, Quality Assurance, Customer Relations, Problem Solving, Call Center, Documentation, Pricing, Tourism, Ticketing, Online Help, Typing, Detailed Oriented, Call Centers