Work:
APAC Customer Services
since Sep 2010
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AVP, Client Solutions
Eventus Sourcing Group
Mar 2009 - Oct 2010
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Independent Sales Contractor
StarTek
2007 - 2008
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Sales Development Director
StarTek
2005 - 2007
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National Sales Director
TeleTech
2000 - 2004
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Executive Director Business Development
U S WEST
1996 - 2000
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IT Sales Account Manager
Education:
Fort Hays State University 1970 - 1972
Skills:
BPO, Direct Sales, Solution Selling, Leadership, Business Intelligence, Lead Generation, Sales, Strategy, Account Management, Call Center, Outsourcing, Contact Centers, Selling, Customer Experience, Business Development, Process Improvement, Sales Management, Customer Retention, Management, Telecommunications, Professional..., CRM, Strategic Planning, Sales Operations, Workforce Management, Professional Services, Sourcing, Vendor Management, Strategic Partnerships, Project Management, Customer Satisfaction