Work:
SITA
- Greater Atlanta Area 2012 - 2012
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Senior Analyst for Service Level & Supplier Management
SITA
- Greater Atlanta Area 2010 - 2012
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Delivery Specialist
SITA
- Greater Atlanta Area 2008 - 2010
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Logistics Coordinator
SITA
- Greater Atlanta Area 2007 - 2008
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Service Coordinator
SITA
- Greater Atlanta Area 2006 - 2007
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Executive Assistant
SITA
- Greater Atlanta Area 2001 - 2006
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Executive Assistant
SITA
- Greater Atlanta Area 1999 - 2001
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Administrative Assistant
SITA via Randstad Work Solutions
- Greater Atlanta Area 1998 - 1999
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Administrative Assistant
State University of New York Central Administration
- Albany, New York Area 1992 - 1998
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Administrative Assistant
State University of New York Central Administration
- Albany, New York Area 1988 - 1992
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Stenographer
State University of New York Central Administration
- Greater Atlanta Area 1987 - 1988
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Keyboard Specialist
Education:
Phoenix University 2007 - 2009
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Skills:
Solid Understanding of Oracle P2P System and Process, Microsoft Office Package: Word, Excel, PowerPoint, Internet Explorer, NetMeeting, Lotus Notes, Trillium, ePM Tracking, Agora, PeopleSoft, Service Delivery, Oracle, Airlines, Lotus Notes, Microsoft Office, Vendor Management, Outsourcing, PowerPoint, Internet Explorer, Program Management, ITIL, Project Delivery, Logistics, Purchasing, Quality Assurance, Project Management, Telecommunications, Business Analysis, Process Improvement, Analysis, Software Documentation, Training, Team Building, IT Service Management, Management, Leadership, Project Planning, Strategy, Business Process, Integration, Service Management, SharePoint, Procurement, Business Process Improvement
Interests:
Attending professional development conferences, interior decorating, traveling, reading and cooking.
Honor & Awards:
Customer Service Excellence Award
Outstanding Customer Focus Award
Agility, Customer Focus & Team Award
Outstanding Performance Award
Values in Action Award
Customer First Award