BARBARA G ANDREWS
Nursing in Jacksonville, FL

Incepture, Inc
1 + year Service Advocate in an inbound call center BlueCross BlueShield of FL - Jacksonville, FL
Service Associate/HMO

Microsoft Office (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Windows), CMCA (Corporate Medical Clearance Application), Diamond, Quest, Vo Lifeline, CICS (Customer Information Control System), ICS (Inquiry Control System), LMS (Letter Management System), IMS (Information Management System), MHS (Managed HealthCare System), ADS (Automatic Desktop System), RBMS (Regular Business Membership System, PeopleSoft Employee Central, Medco Health, P-synch, Convergence, Client Letter, Service Center, EIP (Enterprise Image Processing), CTI (computer telephony integration), My Blue Service, Online provider directory, MIF (medical information file), MSO quicklink, BRC (business research center), Claims repository, Utilization Management fast tracker, TNL (PeopleSoft Time and Labor), CentreVu, PDSI (Provider Data Service Integration), Seibel, Convergence Plus

Insurance

Blue Cross Blue Shield of Florida Jan 2001 - May 2007 - Service Advocate Subject Matter Expert Convergent Communications Jan 1999 - Sep 2000 - Sales Administrator

Vicar's Landing
Certified Nursing Assistant and Companion Sitter Anna's Care, Inc - Jacksonville, NC
Certified Nursing Assistant Crossroad Hospice - Tucker, GA
Certified Nursing Assistant American Health, LLC - Rocky Mount, NC
Certified Nursing Assistant Professional Nursing Services, Inc - Jacksonville, NC
Certified Nursing Assistant for Private Duty Clients Onslow County Behavioral Healthcare - Jacksonville, NC
Local Management Entity (LME)