ASHVINKUMAR RATILAL PATEL
Pilots at Ceynowa Ln, San Jose, CA

License number
California A4822229
Issued Date
Sep 2016
Expiration Date
Sep 2017
Category
Airmen
Type
Authorized Aircraft Instructor
Address
Address
2153 Ceynowa Ln, San Jose, CA 95121

Professional information

Ashvinkumar Patel Photo 1

Maintaining History Information For A User Across Multiple Types Of End Points

US Patent:
2011007, Mar 31, 2011
Filed:
Sep 30, 2009
Appl. No.:
12/570270
Inventors:
Glen K. Okita - Los Altos CA, US
Meigy Tsai - San Jose CA, US
Iouri Achmanov - San Jose CA, US
Michael S. W. Tovino - Bend OR, US
AshvinKumar H. Patel - San Jose CA, US
International Classification:
H04M 3/42
US Classification:
37920102
Abstract:
A system for providing enhanced history information across multiple clients comprises a call application server having a history system, a telephony system and a history cache. The call application server advantageously maintains a history records for each user of the system. The enhanced history system is particularly advantageous because regardless of the endpoint (e.g., phone, thin client, personal call manager or standalone IP phone) with which the user is interacting, the history information specifically for that user is delivered by the call application server to that endpoint. Furthermore, the call application server allows the user to access history information using end points which heretofore were unable to provide history functionality. Finally, the call application server makes the history records universal across all endpoints with which the user interacts, in contrast to prior art, which had limited call history information specific to a particular endpoint.