Ashit A Dave
Electrician in Newark, DE
License number
Delaware TH-0002896
Issued Date
Oct 11, 2006
Expiration Date
Oct 11, 2007
Category
Electrical Examiners
Type
Homeowner's Permit
Address
Address
2
Newark, DE 19711
Professional information
Ashit Dave
Work:
Amtrak
Director - Cards and Payments Technology Citibank, Treasury Trade Services-Technology
SVP - Global Receivables & Payments Technology Group Manager Citibank, Treasury Trade Services-Technology
VP - Senior Application Development Manager Merck - Philadelphia, PA
Project Manager Merck - Philadelphia, PA
Architect & Project Manager Juniper Bank/BarclayCardUS - Wilmington, DE
Application and Call Center Architect MBNA - Newark, DE
Application and Call Center Architect - Common Services Team JPMC/First USA Bank - Wilmington, DE
Tech Lead
Director - Cards and Payments Technology Citibank, Treasury Trade Services-Technology
SVP - Global Receivables & Payments Technology Group Manager Citibank, Treasury Trade Services-Technology
VP - Senior Application Development Manager Merck - Philadelphia, PA
Project Manager Merck - Philadelphia, PA
Architect & Project Manager Juniper Bank/BarclayCardUS - Wilmington, DE
Application and Call Center Architect MBNA - Newark, DE
Application and Call Center Architect - Common Services Team JPMC/First USA Bank - Wilmington, DE
Tech Lead
Education:
University of Mumbai
B.S. in Statistics University of Mumbai, VJTI - Mumbai, Maharashtra
Masters in Computer Science
B.S. in Statistics University of Mumbai, VJTI - Mumbai, Maharashtra
Masters in Computer Science
Correspondence And Chargeback Workstation
US Patent:
5995948, Nov 30, 1999
Filed:
Nov 21, 1997
Appl. No.:
8/975685
Inventors:
Thomas E. Whitford - Newark DE
Ashit AtulKumar Dave - Newark DE
David A. Rosenblatt - Bear DE
Margaret J. Stapleton - Newark DE
Ashit AtulKumar Dave - Newark DE
David A. Rosenblatt - Bear DE
Margaret J. Stapleton - Newark DE
Assignee:
First USA Bank, N.A. - Wilmington DE
International Classification:
G06F 1760
US Classification:
705 41
Abstract:
The present invention is a process that includes a graphical user interface, a client-server design and computer telephony integration to enhance the quality and productivity while reducing training in the correspondence and chargeback operations. The process uses a data index component of a scanned or computer-output image to automate interaction with an intelligent workstation used by a customer service representative. The system uses business rules and accesses other data to provide rapid and high quality disposition of cases. The image document can be resolved with minimum or no human interaction.