Position:
Senior Business Analyst at Citizens Property Insurance
Location:
Tallahassee, Florida Area
Work:
Citizens Property Insurance
- Tallahassee, Florida Area since Feb 2013
-
Senior Business Analyst
Citizens Property Insurance
- Tallahassee, Florida Area Feb 2012 - Feb 2013
-
Business Analyst II - Guidewire Policy Center Configuration Team - Life Cycle
Citizens Property Insurance
Sep 2010 - Feb 2013
-
Business Analyst II
Citizens Property Insurance
Oct 2008 - Oct 2010
-
Business Analyst I
Citizens Property Ins Corporation
Jul 2007 - Oct 2008
-
Business Operations Specialist
Citizens Property Insurance
Aug 2006 - Jul 2007
-
Lead Specialist, Agent Licensing
Citizens Property Insurance
Jul 2004 - Aug 2006
-
Senior Specialist, Agency & Consumer Services
City of Belle Glade
Oct 2003 - May 2004
-
Administrative Assistant to City Clerk
Education:
Florida State University 2007 - 2009
English, Literature; Minor in Humanities
Glades Central Community High School 1991 - 1995
Skills:
Visio, Data Analysis, Research, Insurance, Requirements Gathering, Business Process, Business Analysis, Requirements Analysis, User Acceptance Testing, Business Process Improvement, Process Improvement, Property & Casualty Insurance, Risk Management, Microsoft Excel, Microsoft Word, Scrum, Strategic Vision, Customer Service, Customer Satisfaction, Call Center, Agile & Waterfall Methodologies, iGrafx
Interests:
Management training, project management, new technology, business improvement ideas, strategic planning, professional networking, gourmet cooking, singing and enjoying music.