Position:
Account Trainer, Subject Matter Expert (SME) at Computer Systems corporation
Work:
Computer Systems corporation
- Coppell TX. since Jan 2012
-
Account Trainer, Subject Matter Expert (SME)
UT Southwestern Medical Center at Dallas
Oct 2011 - Dec 2011
-
Desktop Support
MedAct Software
Mar 2011 - Sep 2011
-
IT Support Rep
JPMorgan
Nov 2009 - Mar 2011
-
Operations Sr. Specialist
Sprint
Sep 2008 - Oct 2009
-
Tier II Technical Team Lead/ Desktop Support Rep
Shag Carpet Themed Events
Jan 2006 - Jan 2008
-
Desktop Support/ Digital Effects Coordinator
EZ Pawn
Jun 2002 - Nov 2005
-
Store Manager / Operations Manager / EBay consultant
Dallas Pest & Termite Services
Jun 2001 - May 2002
-
Sales Representative/ Collections Representative/ Special Projects Agent
Education:
ITT Technical Institute 2006 - 2008 2006 - 2008
Associate of Applied Science, Information Technology Computer Network Systems
W. H. ADAMSON 1998 - 2001
Diploma, English
Skills:
Microsoft Office 2007, Outlook, Windows Server 2003, Active Directory, SQL Server, Microsoft Windows 98, Windows Mobile, Windows 95, Windows Services, Adobe Creative Suite, Remote Access, Desktop Support, LogMeIn, Novell Netware, Sybase, Sybase SQL Anywhere, Epic, Technical Analysis, Telecommunications, Telephony, Windows 7, Windows Server 2008, Help Desk Management, Remedy, Citrix, Technical Support, Help Desk Support, Training, Microsoft SQL Server, BMC Remedy, SharePoint, Windows Server
Interests:
Management, Computer Technology, Sales, Marketing
Honor & Awards:
Dean's List Awards, Perfect Attendance Awards, A & B Honors