ANNA JACKSON, PAA
Anesthesiologist Assistant at Clifton Rd, Atlanta, GA

President at Profit Recovery Associates LLC, Customer Service Coordinator at Kaiser Foundation Health Plan

Hospital & Health Care

Profit Recovery Associates LLC - Nationwide since Aug 2010 - President Kaiser Foundation Health Plan since Mar 2009 - Customer Service Coordinator Kasier Permenante Sep 2008 - Mar 2009 - Support Administrative Assistant Homecomings Financial.GMAC RESCAP Aug 2002 - Jan 2008 - Account Manager/underwriter/underwriter assistant/team lead Security Mortgage Group Mar 2001 - Aug 2002 - Senior Mortgage Processor American Mortgage Company Jul 2000 - Feb 2001 - Senior Mortgage Processor Goodrich and Pennington Mar 1998 - Jun 2000 - Senior Underwriter/Office Manager National Lending Center/First NLC Jan 1996 - Sep 1998 - Senior Loan Processor

Mercer University 2012 - 2016
Bachelor of Science (BS), Psychology Javelin Technical Training 2007 - 2008
Certificate, Medical Billing and Coding Canterbury Career School 1989 - 1990
Certificate, Medical Assistant plantation 1985 - 1989

Microsoft Office, Problem Solving, Teamwork, Customer Service, Customer Relations, Word, Outlook, Excel, PowerPoint, Administration, Insurance, Scheduling, Lotus Notes, Customer Satisfaction, Process Improvement, Team Building, Account Management, Billing, Real Estate, Team Leadership, Healthcare, Operations Management, Supervisory Skills, Policy, Access, Strategic Planning, Microsoft Word, Microsoft Excel, System Administration

Professional networking, reading a great novel, career development, family, friends, movies

Celebrate Leadership award in 2004, Employee of the quarter

French

Professional Training & Coaching

TrainingFolks - Various and Virtual Jul 2011 - Dec 2011 - Facilitator iHealth Technologies Sep 2009 - Nov 2010 - Instructional Designer UIT Apr 2008 - Jan 2009 - Instructional Designer United Information Technologies 2008 - 2009 - Performance Consultant CEP Feb 2004 - Jan 2009 - Performance Consultant MTS, GA State, CEP Feb 2000 - Jan 2009 - Performance Consultant

Technical college 2004 - 2005
University of Phoenix 1998 - 2000

Instructor-led Training, Instructional Design, Leadership Development, Training, E-Learning, Performance Management, Coaching, Project Management, Training Delivery

President/Director Fulton Families Matter at GA Department of Behavioral Health & Developmental Disabilities

Individual & Family Services

GA Department of Behavioral Health & Developmental Disabilities since 2003 - President/Director Fulton Families Matter Fulton Families Matter Jun 2001 - Jul 2012 - Executive Director AT&T Sep 1990 - May 2001 - Data Security AT&T Apr 1971 - May 2001 - Data Security

National Louis University 1998 - 2000
Bachelor of Arts, Behavioral Science Unitversity of Minnesota
Associates of Arts, Practical Nursing

Management Consulting

UIT Mar 2008 - Jan 2009 - Instructional Designer Center for Effective Performance 2004 - Oct 2008 - Performance Consultant CEP 2004 - 2008 - Performance Consultant MI National Bank 1972 - 1990 - T&D

President/Director at FPRLCZION, INC

Individual & Family Services

Owner at --Self employed

Environmental Services

Telecommunications