Position:
Assistant Branch Manager at Rockville Bank, CT Chapter Chairman at VHL Family Alliance
Location:
Hartford, Connecticut Area
Industry:
Professional Training & Coaching
Work:
Rockville Bank
since Sep 2010
-
Assistant Branch Manager
VHL Family Alliance
- Non Profit Organization since 2007
-
CT Chapter Chairman
Liberty Mutual Insurance
Jan 2007 - Jan 2010
-
Insurance Agent
Seton Identification Products
2005 - 2007
-
Inbound Sales Supervisor
AFNI Insurance Services, Inc
2005 - 2005
-
Account Manager
Sovereign Bank
2002 - 2005
-
Customer Service Manager
Auto Club of Hartford
Jan 2000 - Jan 2002
-
Personal Lines Insurance Agent
Hartford Insurance Group
Jan 1997 - Jan 2000
-
Customer Service Consultant
Education:
Continuing Education 1997 - 2009
Skills:
Business Continuity Planning, Disaster Recovery, Sales Process, Sales Management, Direct Sales, International Sales, Sales Presentations, Sales Leadership Training, Customer Acquisition, Customer Satisfaction, Customer Insight, Job Coaching, Recruiting, Process Improvement, Process Integration, Instructor-led Training, Call center start-up, Call Center Development, Customer Retention, Customer Service Management, Customer Service Operations, Customer Service Training, Talent Acquisition, Talent Management, Program Management, Program Evaluation, Global Operations, Global Process Integration, Investigation, Loss Prevention, Entrepreneurship, Training, Marketing, Customer Service, Account Management, Banking