Position:
AVP, Quality Assurance Analyst at JPMorgan Chase
Industry:
Information Technology and Services
Work:
JPMorgan Chase
since Dec 2012
-
AVP, Quality Assurance Analyst
JP Morgan Chase
Mar 2011 - Dec 2012
-
Change Management Analyst
JP Morgan Chase
Feb 2010 - Feb 2011
-
Business Management Analyst
JPMorgan Chase
Mar 2008 - Feb 2010
-
Incident & Problem Management
JPMorgan Chase
Nov 2005 - Mar 2008
-
Technical Production Support
Education:
Columbus State 2000 - 2002
A.A.S, Computer Programming
Franklin University
Skills:
Easytrieve, Visual Basic, COBOL, REXX, Mainframe, Problem Solving, Process Improvement, excel, SharePoint, Business Analysis, Crystal Reports, Change Management, PMO, Software Documentation, Siebel, Disaster Recovery, Requirements Gathering, SDLC, ITIL v3 Foundations Certified, ITIL, Help Desk Support, Database Design, Microsoft Excel, VSAM, Data Analysis, Service Delivery, Business Continuity, SharePoint Designer, Release Management, Knowledge Management, Visio, Incident Management, Team Leadership, Test Management, Problem Management, Vendor Management, Peregrine