Position:
Enrollment Manager at Passport Health Communications, Salesforce.com Support Admin at Passport Health Communications
Industry:
Information Technology and Services
Work:
Passport Health Communications
since Feb 2012
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Enrollment Manager
Passport Health Communications
since Oct 2009
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Salesforce.com Support Admin
Passport Health Communications
Aug 2008 - Feb 2012
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Team Lead, Customer and Technical Support
Passport Health Communications
Oct 2009 - Jan 2010
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Data Analyst
Passport Health Communications
Dec 2007 - Aug 2008
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Senior Technical Support Specialist
Passport Health Communications
Jan 2007 - Dec 2007
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Technical Support Specialist II
Passport Health Communications
Jul 2006 - Jan 2007
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Technical Support Specialist
The Rochelle Center
Aug 2004 - Jun 2006
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Development Support Instructor
Tennessee Republican Party Headquarters
Jun 2004 - Aug 2004
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Volunteer Office Assistant
Tennessee Health Management Parsons
Dec 2000 - May 2004
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Regional Dietary Consultant
Education:
Belmont University 2002 - 2004
B.S, Liberal Studies; Political Science and Sociology
Southwest TN Community College 1997 - 1999
AAS, Clinical Nutrition
Skills:
Cloud Computing, Customer Service, Training & Development, Salesforce.com, Documentation, Healthcare, Customer Relations, Requirements Analysis, Revenue Cycle, Healthcare IT, Process Improvement, Healthcare Information Technology, Software Documentation, Employee Training
Honor & Awards:
2010 HDI Help Desk Analyst of the Year, Music City
HDI Certified Team Lead
HDI Certified Help Desk Analyst