Work:
JP Morgan Chase
Senior Specialist II - Supervisor for Credit Card Customer Support
JP MORGAN CHASE
Financial Service Advisor - Credit Card Customer Support
PREMIER DESIGNS HIGH FASHION JEWELRY - San Antonio, TX
Independent Distributor - Customer Service
THE OLIVE GARDEN RESTAURANT - San Antonio, TX
Certified Trainer /Server/ Customer Service
TOWN AND COUNTRY STORE - McAllen, TX
Customer Service Representative - Cashier, Attendant, Stocker
Education:
University of Phoenix - San Antonio, TX
BS in Global Business Management
University of Phoenix - San Antonio, TX
AA in Business
McAllen High School - McAllen, TX
Diploma
Skills:
Areas of Expertise: Customer Service, Complaint Handling & Resolution, Increased customer retention, Customer Enhancements/Up-sells, Proficient in computer systems, Interpersonal Skills, Teambuilding & Training, Organizational Skills, Sales & Marketing, Escalation Training