Position:
Network Engineer at Cisco Systems
Work:
Cisco Systems
- Morrisville, NC since May 2012
-
Network Engineer
Apple
Jun 2009 - May 2012
-
Tier 2 WMM/Win Server Support
EMBARQ
Mar 2009 - Jun 2009
-
High Speed Internet Technical Support Level II
Unlimited Plus LLC
Dec 2007 - Feb 2009
-
Lead Help Desk Technician
Amicas
- Daytona Beach, Florida Area Dec 2005 - Nov 2007
-
Technical Support/Software Implementation Specialist/Accounts Receivable Rep
Education:
Daytona State College
Associate's degree, Computer Science
Skills:
Customer Service, Software Installation, Network Administration, Windows Server 2003, Windows Server 2008, Active Directory, Apple Software, Apple Remote Desktop, Linux, Unix, Computer Hardware Troubleshooting, Microsoft Office, Sales Force Effectiveness, Help Desk Management, Troubleshooting, Windows Server, Cisco Call Manager, Call Manager Express, Group Policy, Telepresence, Cisco IOS, Cisco Routers, Cisco Wireless, Cisco VoIP, Cisco Certified, Cisco Technologies, Apple OS