Position:
Operations Agent at Geek Squad, Substitute Teacher at Moline School District No. 40
Work:
Geek Squad
since Jul 2011
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Operations Agent
Moline School District No. 40
since Jan 2011
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Substitute Teacher
Riverside Casino & Golf Resort
Sep 2009 - Dec 2012
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Bartender
The Sedona Group
Mar 2009 - Mar 2010
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Bartender
Education:
Western Illinois University Quad Cities 2012 - 2012
Clinical Mental Health (M.S.ed.), Mental Health Counseling/Counselor
University of Iowa 2005 - 2010
Bachelor of Arts (B.A.), Psychology / Japanese Language Studies (Minor)
Scott Community College 2001 - 2003
Associate of Arts (A.A.), Liberal Arts and Sciences/Psychology
Bettendorf High School 1998 - 2001
High School Degree, General
Skills:
Customer Service, Mental Health Counseling, Teaching, Sales, Microsoft Office, Social Media, Windows 7, Windows 8, Windows XP Pro, Windows Vista, Computer diagnostics, Computer Hardware Installation, Cash Handling Experience, Bartending, Food Service Operations, Cooking, NLP
Interests:
Drawing, Bowling, playing music, counseling, psychology, reading, writing, NLP, Art, Computer building and technical education. Singing, cooking, hiking, outdoor activities, Movies, food, teaching and relaxing with a coffee in hand. Crafting solutions
Awards:
Outstanding Customer Service
Brian Hatfield, Will Witherspoon.
Customer Service Inventory has become a high priority at Best Buy in more recent times. I have had multiple recognition from customers who have been helped and was happy with our interactions. I feel wonderful to have been recognized for something I have been providing for many years.
Certifications:
Psychological First Aid, Institute for Medical Quality and the California Medical Association’s CME Accreditation Standards
NLP Practitioner, Richard Bandler and NLP Seminars Group International