Position:
Technical Support Coordinator II at Verizon Wireless
Work:
Verizon Wireless
since Nov 2011
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Technical Support Coordinator II
Verizon Wireless
Jan 2011 - Oct 2011
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Technical Coordinator I
Caribbean Examinations Council
Jul 1999 - Aug 2007
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Examiner/Item Writer
Bethlehem Moravian College , Malvern Jamaica
Sep 1996 - Aug 2006
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Lecturer
Jamaica Institute of Management- Black River
Jan 2005 - Dec 2005
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Lecturer /Examiner
Education:
Houston Community College 2009 - 2011
Associate, Computer networking
Athabasca University 1998 - 2002
BGS, Information Systems - Computer Studies
Bethlehem Teachers College 1993 - 1996
Diploma, Mathematics/Computer Studies
Skills:
Troubleshooting Hardware, Problem Solving, Windows, Wireless Networking, Operating Systems, Windows 7, XP, Computer Hardware, HTML, Network Administration, SQL, Networking, Software Installation, Microsoft Certified Professional, Network Security, TCP/IP, Windows Vista, Active Directory, DNS, Windows Server, DHCP, Routers, Blackberry, Android Support, IPhone Support, C++, Crew Scheduling, Technical Support
Interests:
Web Development, Software Development, Networking
Honor & Awards:
Mathematics Department Award(Bethlehem Teachers College) 1995,1996
Microsoft Technolgy Associates: Security Fundamentals 2010
Microsoft Technolgy Associates: Windows Server Administration Fundamentals 2010