Position:
Co-Founder and CEO at PowWow
Work:
PowWow
- San Francisco since Aug 2012
-
Co-Founder and CEO
Kana Communications
- San Francisco, CA Jan 2008 - Sep 2012
-
Vice President/Senior Director, Business Consulting and Social CRM Program
KNOVA
Jul 2000 - Jan 2008
-
Senior Director, Sales Strategy
IBM
- Cambridge, MA Aug 1997 - Aug 2000
-
Research Scientist
University of Toronto
- Toronto, ON 1990 - 1997
-
PHD
Education:
University of Toronto 1990 - 1995
PhD, Cognitive Science
University of Arizona 1987 - 1990
MS, Physics
University of California, Santa Cruz 1985 - 1987
BA, Physics
Skills:
Enterprise Software, Start-ups, Management Consulting, Sales, Social CRM, Customer Experience Management, SaaS, Cloud Computing, Product Management, Salesforce.com, Knowledge Management, Solution Selling