Position:
Technical Support Specialist at Google
Industry:
Information Technology and Services
Work:
Google
- Mountain View, CA since Sep 2012
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Technical Support Specialist
Commercial Contracting Corporation
Sep 2011 - Jul 2012
-
IT Intern
Oakland University Technology Services
Feb 2011 - Sep 2011
-
Helpdesk Technician
Hollywood Markets
Oct 2007 - Jan 2011
-
Deli Clerk
Education:
Oakland University 2008 - 2012
Bachelor's Degree of Science, Business Administration; Management Information Systems
Oakland Community College 2007 - 2008
Skills:
IT Solutions, Windows 7, Windows XP Pro, HTML, CSS, IT Project Lifecycle, Help Desk Support, IT Relationship Management, System Administration, Systems Analysis, Excel VBA, Microsoft Access, Microsoft Excel, Adobe Creative Suite, Dataflow Diagrams, Remote Troubleshooting, Oral & Written Communication Skills, People-oriented, Information Technology, Web Design, Kaseya, Networking, Google Apps, Billing Systems, Salesforce.com
Honor & Awards:
-2011 Diane and Michael Grieves Endowed Diversity Scholarship
-2011 School of Business Administration Undergraduate Recognition Dinner Invitation
-2011 President's Scholarship Luncheon Invitation