Amy Sue Clifford
Dental Hygienist at Gaylord St, Denver, CO

Senior Casualty Specialist at Progressive Insurance, Freelance Photographer/Editor/Writer/Web Content Developer at Self

Insurance

Progressive Insurance - Greater Denver Area since 2012 - Senior Casualty Specialist Self - Denver, CO since Aug 2011 - Freelance Photographer/Editor/Writer/Web Content Developer Farmers Insurance - Denver, CO Jul 2007 - Apr 2011 - Liability Special Claim Representative Farmers Insurance Jul 2007 - Jan 2010 - Auto Physical Damage Supervisor Progressive Insurance Feb 2004 - Jun 2007 - Complexity Team Leader Progressive Insurance Feb 2001 - Feb 2004 - Special Investigator Progressive Insurance Aug 2000 - Feb 2001 - Casualty Manager Progressive Insurance Sep 1999 - Aug 2000 - Immediate Response Team Leader Progressive Insurance Feb 1999 - Sep 1999 - Alabama Fire & Theft Representative Progressive Insurance Jul 1998 - Feb 1999 - PD Process Leader Progressive Insurance Nov 1996 - Jul 1998 - Dispatcher Progressive Insurance Nov 1990 - Nov 1996 - Claims Representative/Senior Claims Representative Beck First Aid & Safety Jul 1990 - Nov 1990 - Sales Representative Metropolitan Life Jul 1989 - Jul 1990 - Account Representative

Freed-Hardeman University 1985 - 1989
BBA, Finance/Accounting American Educational Institute Claims Law
North Eastern Technical

Insurance, Casualty, Liability, Customer Service, Process Improvement, Claim, Liability Analysis, Property Damage, Subrogation, Claims Management, Property & Casualty Insurance

CREATIVE Experience: Commissioned artist for CowParade Denver, 2006. Also published in CowParade Denver, p. 114. Lead Art & Design, creative group for local non-profit Urban Skye, 2006-2009. Photographs featured in Denver Book of Prayer, collaborative effort of twelve faith communities in Denver, 2009. Promotional photographs for local Denver entertainer, Shirley Delta Blow, 2011-2012. Cover photograph for book, The Hyphenateds: How Emergence Christianity is Re-Traditioning Mainline Practices, Phil Snider, 2011. Photographs featured in Emergence Christianity: What It Is, Where It Is Going, and Why It Matters, Phyllis Tickle, 2012. Photographs featured on websites of House for All Sinners & Saints, Sarcastic Lutheran, The Lutheran Magazine, Urban Skye and Westword. Stock Artist, Boston Coasters. Botanical photographs featured in Schmap!! Denver Cheeseman Park Guide. Photographs featured in The Lutheran and Westword magazines and in 7 Stories: An Urban Skye Publication, 2012.

Self
Freelance Writer/Editor/Web Content Developer Farmers Insurance - Denver, CO
Liability Special Claim Representative Farmers Insurance - Denver, CO
Auto Physical Damage Supervisor Progressive Insurance - Englewood, CO
Complexity Team Leader Progressive Insurance - Birmingham, AL
Special Investigator

Customer Service, Claims Adjusting and Analysis, Quality Assurance, Special Investigative Skills, Data Research, Process Implementation, Process Improvement, Project Management, Excellent Verbal and Written Communication Skills